Privacy Policy

Last Updated: [4-15-2026]

At TrueBright Cleaning, a commercial brand (DBA) proudly operated by Northmark Management Group LLC, we respect your privacy and are committed to protecting the personal and corporate information of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our commercial cleaning services in Austin, Texas.

1. Information We Collect

We collect specific information to provide a transparent, accountable, and efficient service. This may include:

User-Provided Information

When you request an estimate or schedule an on-site walk-through, we may collect the following information:

Full Name
Company Name
Corporate Email
Phone Number
Office Address
Service preferences

Visual Verification Data

As part of our commitment to transparency, our staff may capture photographs of key areas within your facility after each cleaning shift, along with GPS-verified data. These images are uploaded exclusively to your company’s private Evidence Gallery.

Website Navigation Data

Our website may collect standard browsing information through cookies and similar technologies to improve user experience and website functionality.

2. How We Use Your Information

The information we collect is used strictly for operational and business purposes, including:

Providing accurate service estimates and scheduling facility walk-throughs
Delivering your private Evidence Gallery to visually confirm the results of our cleaning services after each shift
Communicating with you regarding service updates, billing, and account management
Maintaining the security and integrity of our business operations

3. SMS Communication & Data Privacy

By providing your phone number and explicitly opting in through our website forms, you consent to receive SMS messages from TrueBright Cleaning (Northmark Management Group LLC) related to:

Service inquiries
Scheduling and appointment confirmations
Service updates and notifications
Customer support

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

We do not share, sell, or disclose customer data to third parties for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties under any circumstances.

4. Data Protection and Confidentiality

We operate as an independent business and follow strict confidentiality and ethical standards. We do not sell, rent, or share your personal or corporate information with third parties for marketing purposes.

Photographs of your facilities contained in the Evidence Gallery are treated as highly confidential and are accessible only to your authorized company representatives and our management team.

5. Your Choices and Rights

You have the right to request updates, corrections, or deletion of your contact information from our active records. If you prefer not to use cookies, you may adjust your web browser settings at any time.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our parent entity’s corporate channels:

Legal Entity: Northmark Management Group LLC
Corporate Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731
Service Website: https://www.truebrightcleaning.com
Corporate Website: https://www.northmarkmanagement.com